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Funded Project |
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Funding Program:
IPM Partnership Grants |
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Project Title:
Online Garden and Pest FAQ |
Project Directors (PDs):
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Lead State: MD Lead Organization: University of Maryland |
| Undesignated Funding: $15,000 |
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Start Date: Jul-01-2006 End Date: Jun-30-2007 |
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Site/Commodity: community, residential, ornamentals |
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Area of Emphasis: education |
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Summary:
The overall objective of this online FAQ is to provide clients the ability to access a growing database of over 12,400 specific questions (many with photographs) along with detailed answers to those questions. This will enable HGIC to provide yet another way for clients to receive answers to their questions. It has been our experience that many questions are repeatedly submitted by clients. Having a searchable FAQ would in many cases, save the client from having to submit a question and have to wait a day or so to receive an answer. They would be able to search this ever-growing database for their specific problem and have an immediate answer. All of the answers in the database contain IPM solutions to the questions. Answers have all been screened by Regional Specialists at the Home and Garden Center for accuracy. Clients would also be able to just browse general categories if they desire. Personal information such as email addresses will not be available to the public.
Objectives: Create a searchable online FAQ database of questions and answers that have been submitted via the HGIC web site. Proposal Highlighted in July 2008 IPM Insights |
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